1. Parties, Definitions and Acceptance
1.1. Definitions
In these Terms of Service (the “Terms”):
- “Service” or “8xQuant”: The machine-learning prediction and publication system for E-mini Nasdaq-100 (NQ) futures operated by the Company, provided through the website 8xquant.com, the Public Tape, the Live Trade Portal, the member live feed, the Deployment Machine, and any related software, application, dashboard, feed or delivery mechanism.
- “Company,” “we,” “us” or “our”: Bolana Inc., Edmonton, Alberta, Canada, the owner and operator of the 8xQuant Service.
- “User,” “Member,” “Client” or “Subscriber”: Any individual or entity that accesses or uses the Service, whether under these Terms alone or together with a Client Agreement.
- “Call” or “Signal”: A single model-generated trade opportunity published by the Service, carrying a direction, entry level, target level, stop level, a publication timestamp and, once settled, a result.
- “Public Tape”: The searchable public record of Calls from completed sessions, including levels and results as published and resolved by the Company.
- “Live Trade Portal” or “Portal”: The account-gated private view of the current session, in which the Member sees Calls publish and resolve and decides manually whether and how to place an order in the Member’s own Brokerage Account.
- “Dedicated Automated Execution” or “Automated Execution”: The optional service in which the Company configures and operates a dedicated Deployment Machine that submits model-generated orders electronically to a supported API broker designated by the Client.
- “Deployment Machine”: The hardware and software the Company sets up, maintains and operates for a Client’s Automated Execution.
- “Brokerage Account”: A futures brokerage account that the User owns, funds and controls with a broker that is not affiliated with the Company.
- “Client Agreement”: A written agreement signed by the Company and a Client that records the commercial terms applying to that Client, including fee basis, revenue percentage, account-size tiers, supported broker, deployment requirements and service levels.
- “Account”: The credentials created when an individual or organization registers through the Service or when the Company creates an Account on its behalf. Account creation alone does not grant access to a paid or live route.
- “Agreement”: These Terms, any Client Agreement, and all policies incorporated by reference, including our privacy notice and any acceptable-use policy.
1.2. Agreement to Terms
This Agreement is entered into by and between the User and Bolana Inc., Edmonton, Alberta, Canada. You are bound by these Terms when you accept them, when the Company opens your Account, when you sign a Client Agreement, when you pay for access, or when you otherwise access or use the Service, whichever happens first. Because an Account may be created through Signup or opened by the 8xQuant team, your first use of an Account or of any part of the Service constitutes acceptance of these Terms. If you do not agree to these Terms, you must not access or use the Service, and you must ask the Company to close your Account.
1.3. Your Representations
By using the Service you represent and warrant that you: (a) are at least the age of majority in your province, state or territory of residence; (b) have the legal capacity to enter this Agreement; (c) may lawfully access and use the Service from the place where you do so, and are not located in, or a resident of, a jurisdiction where the Service or leveraged futures trading is prohibited, or where we are prevented from offering it; (d) will give accurate and current identification, contact and billing information; and (e) if you use the Service for a company, partnership, fund or other organization, you have authority to bind that organization, and that organization is bound.
1.4. Order of Precedence
Where a Client Agreement exists, it prevails over these Terms for that Client on the matters the Client Agreement covers. These Terms otherwise prevail over any purchase order, terms of service or other document a User issues, and no additional or conflicting term in a User document applies, even if the Company does not object to it.
2. Service Scope and Financial Disclaimers
2.1. Nature of the Service (Signals and Record Only)
The Service is a provider of model-generated futures trade Calls and of the public record of those Calls. Through the Portal you receive information; you place, or do not place, every order yourself. The Service does not offer:
- Investment, tax, legal or financial planning advice, or any recommendation to buy, sell or hold a specific financial instrument.
- Discretionary trading authority, portfolio management, or the management of client money for Members who use the Portal.
- Brokerage, clearing, custody or order-execution services to Members who use the Portal. Portal orders are placed manually by you, at your own broker, under your own account agreement.
- Any guaranteed win rate, any guaranteed number of Calls per session, or any guaranteed trading result.
2.2. No Regulated Relationship
The Company is not registered or licensed as an investment adviser, portfolio manager, commodity trading advisor, commodity pool operator, futures commission merchant, introducing broker, solicitor, exchange, derivatives clearing organization or clearinghouse, and does not hold itself out as one. The Company has no fiduciary duty to the User. Nothing in the Service, the Public Tape or these Terms creates an advisory, agency, partnership, joint-venture, employment or fiduciary relationship. If a registration, licence, approval or exemption is required before the Company may provide all or part of the Service to you in your jurisdiction, the Service is available to you only after that requirement is addressed in writing in a Client Agreement.
2.3. No Custody of Funds
The Company never holds, receives, controls or has withdrawal access to your money. Funds for trading sit only in your Brokerage Account with your broker. Under Automated Execution, orders are submitted electronically into the Brokerage Account you designate, and settlement, margin and positions remain between you and your broker. The Company may not deposit to, or withdraw from, your Brokerage Account.
2.4. Risk and Performance Disclaimer
Trading futures and other leveraged products, including intraday trading of NQ futures on the short timeframes the Service publishes for, involves a substantial risk of loss and is not suitable for every investor. You can lose all of your deposits and, because of leverage, more than your initial investment.
- Target, not a promise: Any performance figure shown on the Site, including the 70% win-rate figure on the 8xQuant home page, is a target and not a promise, guarantee or expectation of results. Actual results published on the tape will differ from any target.
- The record is not an audit: The Public Tape is published so that Calls can be inspected. It is prepared by the Company, is not independently audited or verified, and is not a guarantee of future performance or of the accuracy of any model output.
- No guarantee: The Company does not guarantee any financial result, profit, level of accuracy, or that the model will perform in the future as it has in the past. Past performance is not indicative of future results.
- User responsibility: The User is solely responsible for every trading decision, for position sizing, for margin and funding, and for risk management, and is solely responsible for the consequences.
- Comparative statements: Any comparative or superlative statement on the Site about 8xQuant versus other trading systems is the operator’s marketing opinion. It is not verified, audited, endorsed or accepted by the firms named, and you must not repeat it as if it were a verified fact.
- Suitability: If you are unsure whether leveraged futures trading is appropriate for you, obtain independent professional advice before you trade.
2.5. Market Data, Timestamps and Session Timing
Market data, prices and volume shown by the Service come from third-party providers and may be delayed, incomplete, incorrect or unavailable. Calls are published before the relevant candle closes, and times are shown in New York time (America/New_York) unless stated otherwise. The Company is not responsible for how a session, day or candle boundary is defined or displayed in your own software. The Company may change the instruments covered, the session windows, the publishing rules or the resolution rules at any time on notice through the Site or your Account.
3. Access Routes, Accounts and Security
3.1. Two Access Routes
8xQuant offers two access routes: Portal access, in which you view the live session and execute manually at your own broker; and Dedicated Automated Execution, in which the Company operates a dedicated Deployment Machine that submits model orders to a supported API broker you designate. Availability of either route is at the Company’s discretion, and not every route is available in every jurisdiction or to every applicant. The fee basis for each route is the price shown on the Pricing page and, where applicable, the terms recorded in your Client Agreement.
3.2. Account Registration and Approval
You may create an Account through the Signup flow. You must verify your email before using secure Checkout or setting up an authenticator. Account creation does not guarantee approval, availability, or access to any route. The Company may restrict or decline paid access, may require identity, entity, contact, funding-capacity or broker information, and may require that a Client Agreement be signed before enabling a route. You must keep your contact and billing details current through the Company’s contact channel.
3.3. Credentials and Two-Factor Authentication
Each Account is protected by a password selected by you during Signup or provisioned by the Company for an existing Account, and a six-digit authenticator (time-based one-time password) code that you must set up before using the Live Trade Portal. You are responsible for keeping your password, your authenticator enrollment and your recovery secret confidential and offline, for ensuring that only you use them, and for all activity that happens under your Account, whether or not you authorized it. Tell the Company immediately through the contact page if you believe your credentials are compromised. The Company will act on a report as soon as practicable, but it cannot undo trades already executed by you or by a Deployment Machine, and it is not liable for losses caused by misuse of your credentials.
3.4. One Account; No Sharing
One Account covers one person or one entity. It may not be shared, transferred, rented, sublicensed or resold, and credentials may not be disclosed to any third party, including a broker, unless the Company has agreed in writing to that use. Use across a team or organization requires a commercial license recorded in a Client Agreement.
3.5. Suspension and Closure
The Company may suspend or close an Account, the live feed, or a Deployment Machine, immediately and without liability, where: fees are unpaid; the Company reasonably believes these Terms were breached; credentials may be compromised; your broker, an exchange, a regulator or a clearinghouse objects or asks the Company to stop; market abuse is suspected; continued access creates operational, legal or reputational risk to the Company or its other clients; or the Service is being discontinued or changed. The Company will give notice where practicable, including notice after the fact, and will refund only where required by Alberta or Canadian law.
3.6. Monitoring
You agree that the Company may monitor access to, and use of, the Service, including login records, request patterns and signs of redistribution, to protect the Service, to enforce these Terms, and to meet legal obligations.
4. Fees, Payment, Renewal and Cancellation
4.1. Fees
Paid access is charged monthly. The amount, currency and billing basis are the price shown on the 8xQuant Pricing page when you buy access, together with any fee basis, percentage of model-generated revenue, account-size tier or discount recorded in your Client Agreement. The Portal route is charged as a monthly fee. Automated Execution is charged as a monthly fee plus the agreed percentage of model-generated revenue, as defined in the Client Agreement. No price stated on the Site is an offer to sell, and prices may change under clause 4.6.
4.2. Billing Cycle
A paid term runs for one calendar month from the date of payment unless your Client Agreement states a different period. Access ends when the paid term ends, unless it renews.
4.3. Automatic Renewal
Your subscription automatically renews at the end of each term for the same duration. You authorize the Company to charge the then-current fee to the payment method on file, unless you cancel before the end of the current term. Where a Client Agreement governs, renewal and any percentage billing happen as that agreement states.
4.4. Cancellation and Refunds
You may cancel at any time through your account billing settings or by written notice to the Company. Cancellation takes effect at the end of the current billing cycle, and access continues until then. All subscription fees are non-refundable, including where you stop trading, do not use the Service, or your Account is closed for breach, subject to non-waivable rights under Alberta and Canadian law.
4.5. Taxes
Fees are quoted exclusive of taxes. You are responsible for any goods and services tax, harmonized sales tax, provincial or territorial tax, withholding tax or other governmental charge arising from your purchase or use of the Service, and the Company will add, collect and remit such tax where it is required to do so.
4.6. Changes in Fees
The Company may change its fees with at least thirty (30) days’ notice before the next renewal, by notice through your Account, by email, or by publishing the updated Pricing page. If you do not accept a change, you may cancel before the renewal takes effect, and the change will not apply to a term you have already paid for. A Client Agreement may be changed only as it allows, and only in writing.
4.7. Failed Payment
If a payment fails or is reversed, the Company may suspend access or stop order submission immediately, and may require a new payment method, until the amount is settled. You remain liable for amounts earned before suspension and for any chargeback or recovery fee.
4.8. Revenue Share Records (Automated Execution)
Where your route includes a percentage of model-generated revenue, you must give the Company the periodic brokerage statements and trade records named in the Client Agreement, promptly and accurately, so the amount can be calculated and verified. The Company may reconcile those records against its own order and model records. An understated or falsified record is a material breach, and the Company may require an audit at your cost where it has a reasonable basis to suspect understatement.
5. Dedicated Automated Execution
This section applies only where the Company has agreed to set up and operate a Deployment Machine that submits orders to a broker on your behalf. It supplements sections 2 to 4.
5.1. What the Company Does
The Company configures, hosts and operates a dedicated Deployment Machine that receives model output and submits electronic orders to a supported API broker you designate, such as Interactive Brokers LLC or another supported provider named in your Client Agreement. Under normal conditions an order is submitted within one to two seconds of generation. Network, broker, exchange and market conditions can change that timing.
5.2. What You Must Do Before and During Service
- Own and control the Brokerage Account in good standing, and keep it funded to the balance and margin levels required, including any minimum agreed with the Company.
- Obtain, sign and keep in force every agreement, authorization, consent and risk disclosure that your broker, the exchange or a clearinghouse requires for third-party, algorithmic or electronic order submission, and give the Company copies on request.
- Grant and keep active the API keys, permissions and market-data access that the Deployment Machine requires, and tell the Company immediately if any of them change or are revoked.
- Confirm in writing the account to be used, the instruments and session times, the position and order-size limits, and any other risk parameters recorded in the Client Agreement.
- Monitor the Deployment Machine and your Brokerage Account during trading hours, review the orders being submitted, and keep a phone number and email address where you can be reached during the session.
- Pay all commissions and all exchange, clearing, regulatory, market-data, financing and margin-interest charges your broker assesses. Those charges are yours regardless of the Company’s fees.
5.3. Your Role, Our Role
In Automated Execution the Company acts as an independent technology service provider that submits model-generated orders under the instructions and parameters recorded in your Client Agreement. It does not select investments for you, does not own or have authority over your funds, and does not become your adviser, broker, fiduciary or manager. All positions, funds, profits and losses in the Brokerage Account belong to you alone, and you remain responsible for them, including margin calls, settlement, tax reporting and any broker requirement.
5.4. Stopping the Order Flow
You may instruct the Company at any time to suspend automated order submission, by email or through the contact channel named in the Client Agreement, and the Company will act on that instruction within a commercially reasonable time. Because a stop instruction may not take effect instantly, you should also learn how to stop order flow directly with your broker by revoking API access, and how to close positions in your own account. The Company may also stop submitting orders at any time under clause 3.5, and will tell you as soon as practicable.
5.5. No Guarantee of Execution
The Company does not guarantee that any order will be submitted, accepted, filled, filled in full, opened at the published entry level, closed at the published target, or stopped at the published stop level. Orders may be delayed, rejected, duplicated, partially filled, or filled at prices that differ from the published Call because of latency, liquidity, slippage, circuit breakers, exchange or broker halts, outages, API changes, or incorrect or stale data. Automated trading can also place a sequence of orders that compounds losses faster than manual trading, and it can operate without a human reviewing each individual order before submission.
5.6. Deployment Changes
The Company may relocate, replace, reconfigure, pause or shut down a Deployment Machine for maintenance, scaling, security or business reasons. Where a change materially affects a live deployment, the Company will give notice in advance if practicable, and otherwise as soon as it can. If the Company discontinues the Automated Execution offering, percentage obligations under clause 4.8 stop applying to orders submitted after the discontinuation date, subject to the Client Agreement.
5.7. Third Parties
Your broker, the relevant exchange, the clearinghouse, market-data vendors and network providers are independent parties. They are not agents of the Company, the Company does not control them, and the Company is not responsible for their acts, omissions, rules, failures or charges.
6. Intellectual Property and Licensing
6.1. Company Ownership
Bolana Inc. exclusively owns all intellectual property rights in the Service, including the artificial intelligence and machine-learning models, model weights, training data, architecture, source code, algorithms, features, dashboards, Calls and Signals, the Public Tape, the record format, the documentation, and the 8xQuant name, logo and trade dress (the “Proprietary Material”), except third-party marks. Marks such as NQ, Nasdaq, CME and Interactive Brokers, and the names of firms mentioned on the Site, belong to their owners, appear for identification only, and signal no affiliation with, or endorsement by, those parties.
6.2. Limited License
The Company grants you a limited, non-exclusive, non-transferable, revocable license, for the paid term only, to access the Service and to use Calls for personal and non-commercial use, meaning your own trading decisions in your own accounts, and for no other purpose. Any commercial, team, fund, firm or enterprise use, and any use of Automated Execution, requires a written license or a Client Agreement.
6.3. Prohibited Use
You are strictly prohibited from:
- Reverse engineering, decompiling, disassembling or otherwise attempting to derive the model, its weights, its training data, its features or its logic, or using published Calls or tape content to reconstruct them.
- Redistributing, reselling, syndicating, publishing, scraping or publicly replaying Calls or tape content, in real time or delayed, through any channel (including Telegram, Discord, X, YouTube, newsletters, signal aggregators, copy-trading or lead-generation services) in a way that substitutes for the Service.
- Sharing account credentials, or letting another person or system use your access.
- Removing, obscuring or altering timestamps, identifiers or result records, or presenting model output as your own analysis.
- Using the Service, or the record of its Calls, to build, train, benchmark or market a competing prediction service.
- Advertising, promising or implying returns, a win rate or profitability from the Service, or repeating the Company’s marketing statements as verified facts.
- Accessing the Service by automated means outside the interfaces the Company provides, or overloading its infrastructure.
6.4. Your Information
You keep ownership of your own trading records, statements and personal information that you send us. You give the Company the right to process them to provide, secure, support and improve the Service, and to compute amounts owed under clause 4.8. The Company does not publish your account balances, positions or personal information on the Public Tape. The Company may publish its own model and order records in aggregate or anonymized form.
6.5. Feedback and Infringement
If you send ideas or feedback about the Service, the Company may use them without restriction or payment, and need not keep them confidential. If you believe the Service infringes your rights, tell us through the contact page with enough detail for us to find the material, and we will review it as soon as practicable.
7. User Conduct and Restrictions
You must not use the Service, directly or through anyone you authorize, to:
- Attempt any manipulative or deceptive trading practice prohibited by applicable law or exchange rule, including spoofing, layering, wash trading, fictitious bids or offers, marking the close, front-running, or trading on information obtained unlawfully.
- Breach any law, regulation, exchange rule or broker agreement that applies to you, including the law of the place where you access the Service.
- Facilitate fraud, money laundering or sanctions evasion, or trade for the benefit of others without their informed consent and any authority the law requires.
- Interfere with service security, authentication or access controls, probe or scan the Service without written permission, or attempt to gain access to systems or data you are not authorized to use.
- Overburden or disrupt infrastructure, including by denial-of-service behaviour, excessive automated requests or resource abuse.
- Introduce or transmit viruses, malware or other harmful code, or use the Service as a hosting or delivery point for them.
- Impersonate the Company, its staff or its partners, or falsely claim that a firm mentioned on the Site endorses, verifies or is affiliated with 8xQuant or with you.
- Collect, sell or disclose another person’s personal information through the Service.
Breach of this section may lead to suspension or closure under clause 3.5, and may be reported to your broker, an exchange, a regulator or law enforcement where the Company is required or permitted to do so.
8. Disclaimers
The Service, the Calls, the Public Tape and all Site content are provided “AS IS” and “AS AVAILABLE”, without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and without warranty that the Service will be accurate, complete, current, uninterrupted, error-free or secure, that defects will be corrected, or that the Service or its servers are free of harmful components.
Machine-learning output is probabilistic. The model may be wrong on any individual Call, may change behaviour as market conditions or the model change, and may perform differently from its published history. Trading decisions you make on the basis of the Service, or on the basis of not using it, are yours alone. Third-party links, tools and brokers offered on or through the Site are not recommended or controlled by the Company. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you, and the exclusion applies only to the maximum extent permitted in your jurisdiction.
9. Limitation of Liability
Aggregate cap. Subject to the paragraph below, the Company’s total cumulative liability for all claims arising out of or relating to this Agreement, in contract, tort (including negligence), breach of statutory duty, strict liability or otherwise, is limited to the total fees you paid to the Company for the three (3) months immediately before the event that first gave rise to the claim. This cap also applies where the claim arises from delayed, failed, duplicated or incorrect order submission by a Deployment Machine.
These limits do not exclude or limit liability for fraud, fraudulent misrepresentation or wilful misconduct, or any other liability that cannot lawfully be excluded or limited, including under the Consumer Protection Act (Alberta). Trading losses are not a Company liability and cannot be recovered under this Agreement. You must take reasonable steps to reduce your loss.
10. Indemnification
You agree to defend, indemnify and hold harmless Bolana Inc., its affiliates, and their officers, directors, employees, contractors and agents from and against any third-party claims, demands, actions, losses, damages, liabilities, fines, taxes and costs, including reasonable legal fees, arising out of or relating to: (a) your access to or use of the Service; (b) your breach of these Terms or of your Client Agreement; (c) your violation of any law, regulation, exchange rule or broker agreement; (d) any trading activity, position, margin call, settlement failure or tax obligation in any account of yours, including an account into which a Deployment Machine submits orders; (e) your instructions, authorizations, limits or API access given to the Company; (f) use of your Account or credentials by anyone, with or without your knowledge; and (g) any statement you make about the Service, its Calls or its performance. The Company will notify you of a claim it believes is covered, cooperate reasonably at your cost, and may control the defence and settlement of any claim that could affect it. You may not settle a claim in a way that imposes obligations on the Company without written consent.
11. Term, Termination and Effect
11.1. Term
This Agreement starts when you first accept it or when the Company opens your Account, and continues while you hold or use access to the Service, unless terminated under this section.
11.2. Termination
You may end this Agreement by cancelling under clause 4.4 and stopping all use of the Service. The Company may end it, or any part of it, under clauses 3.5, 4.7 and 5.4, or for any reason on reasonable notice through the contact channel.
11.3. Effect of Termination
On termination or expiry: access to the Portal, the live feed and any Deployment Machine ends; the Company may stop submitting orders immediately; you must stop using all Proprietary Material and delete any cached Calls; amounts already earned, including any percentage under clause 4.8 for orders already submitted, remain payable; fees already paid are not refunded, except where Alberta or Canadian law requires it; and the clauses listed in clause 14.4 continue in force.
12. Notices and Communications
The Company may give you notice by email to the address on your Account, by a notice shown in the Portal or your Account, or by posting an update on the Site with a revised effective date. A notice is treated as received on the day it is sent or posted. You may give notice to the Company through the contact form at https://8xquant.com/contact, or by the email address the Company gives with your Account or Client Agreement. A notice under clause 4.4 (cancellation), clause 5.4 (stopping order flow) or section 6 (intellectual property) must be in writing and must state your account name and the substance of the request. Keep your contact details current: a notice sent to the address on file is effective even if you do not read it.
13. Governing Law and Dispute Resolution
13.1. Governing Law: This Agreement is governed by the laws of the Province of Alberta and the applicable laws of Canada, without regard to conflict-of-law rules, including the Consumer Protection Act (Alberta) where it applies to you as a consumer.
13.2. Jurisdiction: The courts located in Edmonton, Alberta, Canada have exclusive jurisdiction over any proceeding arising out of this Agreement, and both parties submit to them, except where a consumer-protection statute in your place of residence requires otherwise.
13.3. Notice and Good Faith First: Before starting a proceeding, the complaining party must give the other a written description of the dispute and thirty (30) days to resolve it. Either party may seek urgent injunctive or interim relief at any time.
13.4. Time Limit: Any claim must be brought within the limitation period set by Alberta law, and in any event within two (2) years after the date the claim arose, or it is barred.
14. Miscellaneous
14.1. Entire Agreement: These Terms, together with any Client Agreement and the policies incorporated by reference, are the entire agreement between you and Bolana Inc. about the Service, and they replace any earlier or other statement, advertisement, demonstration or communication on that subject.
14.2. Changes to Terms: The Company may modify these Terms. For a material change it will give at least thirty (30) days’ notice before the next renewal, or before a reasonable effective date for free or public access. Continued use after the effective date means you accept the change. If you do not accept it, stop using the Service and cancel under clause 4.4.
14.3. Assignment: The Company may assign this Agreement to an affiliate or to a successor in a merger, reorganization or sale of assets, including one that transfers the 8xQuant business. You may not assign or transfer it, and any attempt to do so is void.
14.4. Survival: Clauses 2, 4.8, 5.7, 6, 7, 8, 9, 10, 11.3, 13 and 14 survive termination of this Agreement.
14.5. Force Majeure: Neither party is liable for failure or delay caused by events beyond its reasonable control, including exchange or market halts, circuit breakers, broker or network outages, data-provider failures, power loss, labour disputes, fire, flood, epidemic, war, sanctions, governmental action or cyberattack. Payment obligations you owe for access already provided are not excused.
14.6. Severability: If a provision is held unenforceable, it is read down or removed as narrowly as possible, and the rest of the Agreement stays in force.
14.7. No Waiver: The Company’s failure to enforce a provision is not a waiver of it, and a single act of enforcement does not waive later enforcement.
14.8. No Third-Party Beneficiaries: This Agreement is for the parties only, except that the Company’s affiliates and the persons indemnified under section 10 may rely on sections 9 and 10.
14.9. Language: This Agreement is prepared in English only. Any translation is for convenience, and the English version controls.
14.10. Privacy: The Company collects, uses and discloses personal information as described in its privacy notice and as needed to operate Accounts, Portal access and Deployments. You must hold any consent required from a person whose information you give us.
15. Contact
Questions about these Terms, and any notice under them, should be sent through the contact form at https://8xquant.com/contact, or by post to Bolana Inc., Edmonton, Alberta, Canada. We reply to sincere enquiries.